Initial in Uganda

We are a part of the Rentokil Initial group. We are a leading provider of expert hygiene services to businesses and organisations of all kinds, enabling them to focus on what they do best.


Working with You

We work with our customers to provide the washroom and medical waste services they need. Dependable, economical, with keen attention to detail you can rely on our services to support your business.

Developing successful working relationships with our customers starts with:

Understanding your Needs

With extensive experience in almost every sector, we start by understanding your washroom hygiene and medical clinical waste disposal needs. Then we can identify the appropriate level of service, arrange your new contract and even manage the transition to a new, quality service.

Moving to Initial

Changing suppliers in business-critical areas such as washroom hygiene services could adversely impact business operations. But since we’ve helped so many new customers move smoothly and effectively to our services, there’s no danger of service interruption, and no loss of comfort and convenience for your staff and customers.

Your account team will create a comprehensive listing of your requirements, and shadow your current supplier. When the time comes to switch, our service moves seamlessly in to replace your present supplier.

All you will notice is a smoother, more efficient, more reliable service. Your washroom hygiene service requirements are met with fewer headaches.

Consultation Service

Reliable advice is valuable to business. Take out a contract with us, and that’s just what you’ll get.

We’ll take the time to understand who you are and what you do by conducting a thorough audit of your washroom hygiene needs. Our dedicated account teams then provide specific, fully-costed service recommendations.

By working in partnership we aim to produce better, more innovative solutions. You’ll find our teams friendly, responsive and professional at all times. What’s more they’ll always be receptive to your suggestions or queries. They’ll also have suggestions to help improve the washroom hygiene service your staff and customers experience.

At your Service

Combining great service with business understanding sets Initial apart. From account managers to delivery drivers everyone at Initial will answer your questions and respond to your needs. Everyone of us is dedicated to your successful business performance.

In your dealings with Initial you’ll always enjoy a single point of contact. Your dedicated account manager has complete oversight of your requirements. We’ll provide one simple, itemised invoice each month.

Benefit from:

  • A dedicated team that understands your account.
  • Immediate response on any product or service related questions
  • Rapid decision-making.
  • Experience and in-depth expertise in all areas of washroom hygiene services and products.
  • Dedicated Research and Development bringing the benefits of the latest developments in washrooms to your business.

How can we help?

  • +256 414287160
  • +256 751493293
  • Talk to a sales representative
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